BT Moving Home

Everything you need for BT moving home online

BT Moving Home

BT Moving Home

BT Moving Home​

In this article we will cover how to complete your BT moving home process. This includes letting BT know you’re moving, how to carry over your supply, how to cancel your supply and even how to reduce the cost of your BT broadband.

Since you’re moving home we will also cover how to let all of your other companies know you’re moving home (DVLATesco Clubcard, Water, Council etc…) all at once online.

And if you haven’t had chance to check the market recently, you can compare broadband and TV packages across the entire market by clicking below. 

BT Moving House

You’re moving home, and it’s exciting.

Whether or not you’d like to take BT with you it’s important to let them know that you’re moving home and start your BT moving house process.

We’ll help you get everything sorted so that you can unpack in your new place with everything sorted.

Moving home is one of the best opportunities to actually reduce your costs on items like your broadband and energy. This means closing down your account for moving and seeing if you can get a better deal or an enhanced package for the same price at your new address.

If you’re interested in either setting-up BT at your new place, looking at reducing the cost or comparing broadband offers from across the entire market you can get started right away on the home moving platform.

You can even update your address across all accounts (Council, Water, Loyalty Cards, DVLA etc…) at the same time by completing the below form.

Tell everyone that you’re changing address in minutes. 

At the click of a button we’ll update your address with your BT Pension and across any other all accounts, at the same time in one place. You can also update your address with other pension providers, water, electoral roll, HMRC, councils  and others that you are moving home. You can do this yourself manually if you prefer (see below) or use our hassle-busting service to save hours of time.

Address change


Update your address

Select who needs to know you're moving - BT Pension, HMRC, Electoral Roll etc..

changing address online


About you

Enter your previous address, new address and the date you moved home

updating your address with slothmove



Click submit and we'll update your address with accounts automatically

Our sloths will save you the time and hassle of organising all of the updates by taking care of everything in one place 🦥

If you’re not curious to know if you could get a better deal, either a lower cost or enhanced package you can still tell everyone you’re moving by getting started here.

If you’d like to carry over your BT broadband, follow these steps:

Firsty, BT advises that they would like at least 2 weeks notice of your home move. That gives them plenty of time to get everything organised for you. You will be able to move in on the same contract with the same account when you start moving home with BT.

Also, when it comes to BT moving home it’s also great to know that there is no charge for setting-up your new connect, nor are there any changes required for your DD.

If you’re looking to stick with BT, you can drop them a line on: 0800 783 0235

Their contact centres should be open 7 days a week to help, however you may experience greater waiting times than usual – if you’re calling during the lockdown stemming from COVID-19. Alternatively, you can also explore the market to compare broadband offers from across the entire market.

BT Broadband moving home

BT Broadband moving home​

If you’re looking to get everything set-up in your new home and either reduce the cost of your package or enhance it for the same price, follow these steps:

  • Head over to SlothMove’s moving home platform
  • Enter your postcode
  • Explore broadband & entertainment packages from across the entire market
  • Select the offer best-suited to your preferences and get set-up
  • We’ll help you inform your previous broadband supplier of your home move

Even beyond BT Broadband moving home, we can help you update your address across all of your other companies to save you 21 phone calls.

BT Broadband moving house

With your ‘BT Broadband moving house process’ it’s important to take check how your connections and performance will be in your new area. Moving your BT broadband into a new house should be done in consideration of the average speed of the internet in that area. Most people don’t realise, but broadband speeds can actually differ significantly from area to area even with the same provider.

If you’re interested in what your internet speeds might look like, you can check out this handy resource.

Is BT broadband any good?

So, is BT broadband any good? Having a look at the research it would seem that BT broadband is considered to be average – the best of the worst and the worst of the best. However, their Trustpilot seems to tell a different story. With a rating of 1.7 out of 5.

BT has a legacy within the UK so typically has more trust with the older generations. If you’re looking to maximise your value, get cutting-edge broadband speeds then you’re always going to be best off comparing deals across the market. And when you’re looking at anything to do with BT moving home it’s the best time to check.

Frequently Asked Questions

How long does BT Home move take?

A BT home move takes at least two weeks. This is so BT has enough time to carry over all of your supply and get you set-up. If there is a working line at your new place it will be complete within a couple of days, but if there isn’t it will take more time – and that’s why BT ask ‘for as much time as possible’

Do BT charge to move house?

BT doesn’t charge you anything to move house. This is also the case with most of the other key broadband providers in the UK. If you are interested in comparing the entire market to see what’s out there in terms of speed, price and extras you can look at our home moving portal below.

Can I cancel BT broadband when I move house?

You will be able to cancel your BT broadband when you move house, but you need to give them at least 30 days notice. Otherwise you may receive early termination charges. If you are looking to cancel, be sure to compare the market to get on the best rates available – we can help you with comparing the best offers on the market below in our home moving platform.

Can I move my BT broadband when I move house?

You can move your broadband when you move house, but it’s often easier (and cheaper) to compare BT broadband and all of the suppliers on the market. Do compare prices for broadband you can start below and see how much you could reduce your costs and increase your speed by.