eBay Change of Address

Everything You Need to Know About Changing Your eBay Address

ebay change of address

How to Complete Your eBay Change of Address

ebay change of address

As a global platform and a top destination for selling and buying pre-owned and new goods, eBay has a total of more than 1.5 billion active listings and 159 million active users. If you’re one of those many million, you will need to ensure you complete your eBay change of address if you choose to move house. 

You’ll likely have a list of priority tasks for moving home. It might include things like booking a removal company, filling out some paperwork and buying new furniture, but it’s doubtful that it includes changing your address on eBay, or perhaps any of your other accounts either. 

Despite these odds, notifying all your services and providers that you’re moving house should be up there on your to-do list. You don’t want to risk your personal information getting into the wrong hands, do you? 

In this article, we’ll explain how to complete your eBay change of address online in under 5 minutes.

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With so much to do, moving home can be incredibly overwhelming. Sometimes it can feel like everyone’s against you rather than on your side – estate agents can be slow, buyers can be pushy and mortgage lenders can be prying. But, don’t worry, SlothMove are really here to help. 

We’ve created our award-winning online change of address service to help you inform all your accounts, providers, companies and services that you’re moving house. No need to pick up the phone. Simply provide us with a few details and we’ll do the rest of the hard work for you. 

Using our moving home platform, you can change your address with every single service you use with just a few clicks of your mouse. That means you can update eBay, the NHS, your driving licence, your bank, the HMRC, Child Benefit, Student Loan and many more at the same time. Changing your address has never been easier. 

To complete your eBay change of address, all you need to do is follow the simple steps below: 

Address change


Update your address

Select who needs to know you're moving eBay, HMRC, Council Tax etc.,,,

changing address online


About you

Enter your previous address, new address and the date you moved home

updating your address with slothmove



Click submit and we'll update your address with accounts automatically

Once you’ve provided us with all the required details, including your previous address, new address and moving date, we’ll get to work notifying all your selected accounts, including eBay. 

To get started with your eBay change of address, simply click the button below:


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How to Change Address on eBay?

You have a couple of options when it comes to completing your delivery address on eBay, but by far the easiest is using SlothMove’s online change of address service. 

All you need to do to change your eBay address using SlothMove is follow these simple instructions: 

  1. Head over to SlothMove’s home setup service
  2. Enter your new and previous postcode
  3. SlothMove populates your council tax providers
  4. Select who needs to know you’re moving home (Amazon, Spotify, English Heritage etc.)
  5. Click submit SlothMove will update your address with eBay and others selected

As soon as we have all the information we need, we’ll get to work completing your eBay change of address for you. We’ll make sure to keep you in loop throughout the whole process and let you know if we need anything further from you. 

Changing your address on eBay couldn’t be simpler. And that’s not all! Now, you can not only notify eBay that you’re moving house, but all your other accounts too. Just select who you want to update, and we’ll let them know. 

If you don’t want to change your address with all your providers, though, you’ll need to do so on the eBay website. Follow the below steps to complete your eBay change of address directly: 

  1. Log into your “My eBay” account 
  2. Go to “Addresses”
  3. Select “Edit” next to “Postage Address”
  4. Select “Edit” next to the address you’d like to update
  5. Change your address and click “Save”

Why Do I Need to Complete My eBay Change of Address?

You need to complete your eBay change of address to ensure any future orders you make using the platform will be delivered to your new home, not your old one. This is especially important because eBay doesn’t allow you to edit your address after placing an order.

Failing to change your address on eBay could result in your purchases being shipped to the wrong address and ending up in someone else’s hands. If this results because you forgot to update your eBay address, you won’t be able to get a refund for the lost item.

How Do You Get an eBay Account?

If you don’t yet have an eBay account but would like one, you can sign up using an email address. Once your eBay account is set up, you can buy, sell and enjoy all the benefits of being an eBay member. 

Here’s how to open an eBay account: 

  1. Go to the “Registration” page 
  2. Enter your name and email address
  3. Choose a password
  4. Select “Register”
  5. Enter your address and telephone number

Now, you’ll be able to use eBay to keep track of your buying and selling activity, send messages to other members, save your favourite searches and sellers, and watch up to 300 items you’re considering purchasing. 

How to Delete Your eBay Account

If you want to delete your eBay account, it can be quite a long, drawn out process. Deleting your eBay account requires a lot of confirmation that you actually want to close it, and once you complete the process it can take 30 days, or more, to fully close it – assuming there aren’t any outstanding balances or pending transactions. 

To delete your eBay account, follow these steps: 

  1. Log into your “My eBay” account 
  2. Click “Account Settings”
  3. Click the “Account” tab 
  4. Under “Account Preferences” select “Close Account”
  5. Scroll to the bottom of the page and click the blue “Close account and delete my data” button
  6. Select a reason for leaving from the drop-down menu
  7. Select a more specific reason from the options given and click “Continue”
  8. Confirm that you want to close your account by selecting “No, please close my account”. Click “Continue” again
  9. Tick that you have read and understand the above information and click “Continue”

Once your eBay account is deleted, you won’t have the option to reopen your account, and you won’t be able to access any of your data, including your sales history. 

Can You Change Your eBay Address After Purchase?

If you’ve completed your purchase but need to make changes to your eBay address or shipping details, you might be able to if you contact the seller directly as soon as possible to let them know.

If the seller has already dispatched your package, they won’t be able to make changes to your order and it will be sent to the registered address.

If they haven’t sent the item yet, you could ask the seller to cancel the transaction, then repurchase the item with the updated eBay address.

How Do I Cancel an eBay Order?

If you want to cancel an eBay order, you’ll need to contact the seller directly and ask if they’ll cancel it for you. The seller has the right to either accept or decline your cancellation request. 

If you made your purchase within the last hour and the seller hasn’t yet shipped your order, you can start a cancellation request, asking the seller to cancel the order for you. Here’s how: 

  1. Go to “Purchase History” and find the order you want to cancel
  2. Select the “More Actions” dropdown menu and select “Cancel This Order”
  3. Select “Submit”

eBay will then send your request to the seller and ask them to accept or decline the cancellation within 3 calendar days. If the seller accepts, eBay will send you a confirmation of cancellation to both your registered email address and your eBay Messages. 

When Should I Change My Address on eBay?

Ideally, you should aim to complete your eBay change of address before moving to your new home. It is essential that you do so before ordering anything off eBay, otherwise your package will be sent to your old address and may be lost.

To be sure that you don’t miss out on your eBay orders, we would recommend using Royal Mail’s redirect service in the meantime.

eBay Change of Address & Beyond…

Completing your eBay change of address really is that quick and easy. Now you know how important it is to change your address on eBay when you move home, hopefully you’ll put it to the top of your home-moving to-do list. 

By far the simplest method of changing your eBay address is using SlothMove’s online change of address service. This way, you can update all your other account details at the same time.