Frequently Asked Questions
How do I contact RBS?
You can contact RBS in a number of ways.
You can call RBS on: 0345 724 2424
You can also contact RBS via live chat on their website.
You can even contact via post, you can send correspondence to:
RBS Bank, 36 St Andrew Square, Edinburgh, United Kingdom, EH2 2YB
RBS Change of address personal
- o Go to SlothMove’s change of address service
- o Enter your details (new address, old address etc…)
- o Select who you’d like to inform about your home move (RBS, Council, Water, Tesco etc…)
- o Click complete
SlothMove will update your address automatically and will email you for any next steps you need to complete such as with Barclays.
RBS change of address joint
You can update you address with RBS on a joint account in branch or via post. Unfortunately, this cannot be completed via telephone for security reasons.
RBS change of address in branch
You can complete a RBS change of address in branch by bringing some relevant ID and speaking to a member of staff.