Frequently Asked Questions
How do I contact Santander?
You can contact Santander by calling them on their primary number: 0800 917 9170. This number is opened Mon-Sun 9-7pm.
If you’re online you can also contact Santander via live chat on their website.
If you’d like to write to Santander, make a letter out to:
Santander UK plc. Registered Office: 2 Triton Square, Regent’s Place, London, NW1 3AN, United Kingdom
How to update my Santander address online
- Go to SlothMove’s change of address service
- Enter your details (new address, old address etc…)
- Select who you’d like to inform about your home move (Santander, Council, Water, Tesco etc…)
- Select ‘complete’ and you can log into your personalised dashboard which shows the progress of your address updates
Santander change of address joint
You can update you address with Santander on a joint account in branch or via post. Unfortunately, this cannot be completed via telephone for security reasons.
Santander change of address in branch
You can complete a Santander change of address in branch by printing of the Santander change of address form. You’ll then need to bring a driving licence or passport to verify your ID.