Frequently Asked Questions
How do I contact Santander?
You can contact Santander by calling them on their primary number: 0800 917 9170. This number is opened Mon-Sun 9-7pm.
If you’re online you can also contact Santander via live chat on their website.
If you’d like to write to Santander, make a letter out to:
Santander UK plc. Registered Office: 2 Triton Square, Regent’s Place, London, NW1 3AN, United Kingdom
How to update my Santander address online
- o Go to SlothMove’s change of address service
- o Enter your details (new address, old address etc…)
- o Select who you’d like to inform about your home move (Santander, Council, Water, Tesco etc…)
- o Click complete
- SlothMove will then update your addresses or provide a link to complete the rest of your accounts.
Santander change of address joint
You can update you address with Santander on a joint account in branch or via post. Unfortunately, this cannot be completed via telephone for security reasons.
Santander change of address in branch
You can complete a Santander change of address in branch by printing of the Santander change of address form. You’ll then need to bring a driving licence or passport to verify your ID.