How to setup energy in your new home

Get your gas & electricity setup in your new home

how to setup energy in your new home

Setting up energy

Moving home is exciting and one of the biggest to-do's is setting up gas & electricity in your new home. We'll cover everything you need to do for your previous & new property, when you need to do it and how to reduce the cost of your energy bill in your new home. Broadly, you will need to:

update suppliers



You need to let your previous and new suppliers know that you're moving in (or out)

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You need to understand where your fuse box is, who your energy supplier is & your meter type

setup energy



To reduce the cost of our energy bills you will need to setup gas & electricity in your new home

Setup your energy online

You can setup your gas, electricity, council tax, water & broadband online using our home setup service. It’s free to use and you can also update your address across your accounts

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About you

Enter your previous address, new address and the date you moved home

Change address on driving licence online


Home Setup

Setup your council, water & sewerage, energy, broadband and more

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Click submit and we'll take care of the rest, sharing any next steps by email

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Setting up gas and electricity in your new house

SlothMove First Time Buyers

The best time to setup gas & electricity when moving home is about 3 weeks before you move in. If you do this in advance of moving you can setup a new energy supplier for when you move in, and avoid paying deemed contract prices.

Our home setup service will enable you to setup all of your utilities (council, water, energy, broadband, tv licence etc…) for your new property online and in one place. 

You can update your address across your accounts such as loyalty cards, charities, and even provide meter readings.

With that in mind, here’s everything you need to know about setting energy up in your new home.

Find your fuse box

locate the fuse box

The fusebox, also known as the circuit breaker box is one of the first things you should find when you move into your home. So, what is a fuse box and why do I care? 🧐 

As we know, the fuse box  makes sure that an appropriate amount of electricity is contained within each ‘circuit’. 

If electricity demand exceeds a certain threshold it will cause a switch to trip. This is known as your trip switch. This shuts off electricity and will require you to flip’ it back to start using electricity again.

Find your energy meters

energy meters

When you move into your new home you will need to find your gas and electricity meters. It may be that you only have electricity, as some homes don’t have any gas appliances.

There is a lot to do with your other utilities, you can check out our full guide on that here if you’ve not done council tax, broadband or water yet.

on your very first day you will want to take a meter reading for the gas & electric.

These meter readings will show how much consumption you are liable for at the point of moving in. The risk of not doing this is that you are charged for consumption you didn’t use.

Gas and electricity meters are usually found next to each other, but if you are unsure you can ask the seller, letting agent.

Reading your energy meters

read your energy meters

Fortunately, reading your energy meters isn’t as complicated as the image above.

There are five types of energy meter. Here’s a quick overview of which types of energy meters there are and how to read them.

Standard Meters

standard rate meters

Standard meters measure the amount of energy you consumer per hour. They are simple and have a visibly mechanic display. You should read standard meters left to right. Read the black numbers and ignore the red numbers.

Prepayment meters

So, what are prepayment meters? And how do you read a prepayment meter? Prepayment meters are the ‘pay as you go’ of the energy world. You will have a key fob (as above)  that you will load money onto and pay in advance for any gas and electricity that you use. The landlord, letting agent or seller will usually tell you if you have a prepayment meter, but you will know if it looks like the above. Dependant on your supplier, you can top them up at either Payzone or Paypoint.

You may be on a two-rate meter. This simply means that you have one rate for electricity during the day and another for electricity during the evening. You read prepayment meters from left to right, once again ignoring any red numbers

Dial meters

dial meters

What are dial meters and how do you read them, you may ask 🤔 As you can see from the photo, dial meters contact six clocks and look more complicated that your standard meter.

Here’s how to read a dial meter:

  • Read them left to right
  • Ignore the red number
  • Read the number the arrow is pointing towards
  • If the arrow is between two numbers, read the number it has just passed

Smart Meters (digital)

digital electric meter

Smart meters will be digital and will have a row of numbers presented on an electronic screen, rather than a mechanical one. You may need to press a button to get a reading.  As with standard meters, you should take your readings from left to right (the first 5 numbers). You should ignore the final figure it if begins with ‘0.1’ 

Economy 7 Meters

Economy 7 meters are ‘two-rate’ meters, meaning the amount you pay for energy depends on when you use it. You will pay less for energy used past a certain time in the day. These are also known as ‘time of use tariffs’. You can also get different combinations of these, such as Economy 10 meters and so on. 

When you see your meter, make sure you jot down your MPAN (electricity) and MPRN (gas) numbers down. Those are unique codes which identify your meters. Now we know how to find and read your meter, the next step is finding out who the supplier is. 

Find out who supplies your energy

We now need to understand who supplies the energy in your new home.

When you move into a new property you are placed on a “deemed contract“. A deemed contract is agreement about what you pay when you move into a new property.

Clearly, you want a say in what you pay, the tariffs, the rates and who with. You should compare the market and find a good deal with a company you trust – you can do this online with our home setup service. It’s a real time saver 👍 

You may have a different energy supplier for gas and electricity – it’s not common, but it certainly happens.

You may know who the incumbent energy supplier is simply by asking the the letting agent, landlord or seller. You may have also received letters addressed “to occupier” from the properties energy company.

You will have a lot of other companies to think about when you’re moving home. We’ve got a full change of address checklist to help you with that.

Who is my electricity supplier?

To find out who supplies your electricity is fairly straight forward (thankfully). You can check online here or, you contact your Distribution Network Operator and they will check industry databases (Ecoes ) to tell you who supplies your property.

Region DNO Contact
London, East and South East
0845 601 5467
North West England
0800 195 4141
North East England (Yorkshire & Humber)
0845 070 7172
South Wales, Midlands and South West
0845 601 5972
Southern & Northern Scotland
0800 048 3515
Southern Scotland
0330 101 0300

Who is my gas supplier

If you’re wondering ‘how do I find out who supplies my gas?’ you wouldn’t be alone. If you’re not sure who your gas supplier is you have a couple of options. You can check online here to see who your gas supplier is. If you prefer, you can also call meter number helpline on 0870 608 1524. However, this will cost 7p per minute.

Contact your energy supplier

Now you know who your energy suppliers are, you’ll want to contact them on the day you move in. On the day you leave your previous residence you will also want to let them know your closing meter reads (you can text us those if you use our service).

What if I have a prepayment meter?

So, what do you do if you have a prepayment meter? When you move into your property you may have a prepayment meter and it may also have debt on it. If that’s the case, when you contact your energy supplier you should ask for that to be wiped off and for instructions on how to top it up. Request a new ‘key’ if you don’t have one.

You can also request for a regular or SMART meter, dependant upon the supplier.

Reduce the cost of your energy bills

How to save money

Running a home can be expensive. Check out the below graphic which shos the average cost of utility bills in the UK 😱

average cost of utility bills

How to save money on energy

There are three ways to save money on your energy. You can either switch to a cheaper energy tariff, reduce your energy consumption, or increase your energy efficiency.

SlothMove compares the entire market to find you the best deal on the market. You can save up to £500 on your energy bills for a dual fuel (a dual fuel is having both gas & electricity, if you’re wondering). Most people tend to save between £200-£300.

With energy efficiency it’s usaully all of the stuff you know well.

Three actionable ways to save money in the home:

  •    Turn off appliances & lights when not in use
  •    Invest in insulation, especially in the loft
  •    Buy eco-friendly light bulbs

Pay your previous supplier's energy bill

Once you leave the property (and inform the supplier) a final bill (or refund) will be generated. Suppliers used to send this to you by post, but these days they tend to just email it to you. 

If you are on DD the energy supplier will usually just debit you the amount. otherwise, you are usually given 21 days to pay the bill. 

How to setup energy in your new home

Moving Home managing utilities overlap

Now we have covered how to setup energy in your new home in good detail. With SlothMove you can setup your gas & electricity (and all utilities) online and within minutes.

You may also be interested in

How to stop overlapping utility bills (read)

Moving home checklist (read)

Moving home utilities checklist (read)

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