Moving home is exciting and one of the biggest to-do's is setting up gas & electricity in your new home. We'll cover everything you need to do for your previous & new property, when you need to do it and how to reduce the cost of your energy bill in your new home. Broadly, you will need to:
You need to let your previous and new suppliers know that you're moving in (or out)
You need to understand where your fuse box is, who your energy supplier is & your meter type
To reduce the cost of our energy bills you will need to setup gas & electricity in your new home
You can setup your gas, electricity, council tax, water & broadband online using our home setup service. It’s free to use and you can also update your address across your accounts
Enter your previous address, new address and the date you moved home
Setup your council, water & sewerage, energy, broadband and more
Click submit and we'll take care of the rest, sharing any next steps by email
The best time to setup gas & electricity when moving home is about 3 weeks before you move in. If you do this in advance of moving you can setup a new energy supplier for when you move in, and avoid paying deemed contract prices.
Our home setup service will enable you to setup all of your utilities (council, water, energy, broadband, tv licence etc…) for your new property online and in one place.
You can update your address across your accounts such as loyalty cards, charities, and even provide meter readings.
With that in mind, here’s everything you need to know about setting energy up in your new home.
The fusebox, also known as the circuit breaker box is one of the first things you should find when you move into your home. So, what is a fuse box and why do I care? 🧐
As we know, the fuse box makes sure that an appropriate amount of electricity is contained within each ‘circuit’.
If electricity demand exceeds a certain threshold it will cause a switch to trip. This is known as your trip switch. This shuts off electricity and will require you to flip’ it back to start using electricity again.
When you move into your new home you will need to find your gas and electricity meters. It may be that you only have electricity, as some homes don’t have any gas appliances.
There is a lot to do with your other utilities, you can check out our full guide on that here if you’ve not done council tax, broadband or water yet.
on your very first day you will want to take a meter reading for the gas & electric.
These meter readings will show how much consumption you are liable for at the point of moving in. The risk of not doing this is that you are charged for consumption you didn’t use.
Gas and electricity meters are usually found next to each other, but if you are unsure you can ask the seller, letting agent.
Fortunately, reading your energy meters isn’t as complicated as the image above.
There are five types of energy meter. Here’s a quick overview of which types of energy meters there are and how to read them.
Standard meters measure the amount of energy you consumer per hour. They are simple and have a visibly mechanic display. You should read standard meters left to right. Read the black numbers and ignore the red numbers.
So, what are prepayment meters? And how do you read a prepayment meter? Prepayment meters are the ‘pay as you go’ of the energy world. You will have a key fob (as above) that you will load money onto and pay in advance for any gas and electricity that you use. The landlord, letting agent or seller will usually tell you if you have a prepayment meter, but you will know if it looks like the above. Dependant on your supplier, you can top them up at either Payzone or Paypoint.
You may be on a two-rate meter. This simply means that you have one rate for electricity during the day and another for electricity during the evening. You read prepayment meters from left to right, once again ignoring any red numbers
What are dial meters and how do you read them, you may ask 🤔 As you can see from the photo, dial meters contact six clocks and look more complicated that your standard meter.
Here’s how to read a dial meter:
Smart meters will be digital and will have a row of numbers presented on an electronic screen, rather than a mechanical one. You may need to press a button to get a reading. As with standard meters, you should take your readings from left to right (the first 5 numbers). You should ignore the final figure it if begins with ‘0.1’
Economy 7 meters are ‘two-rate’ meters, meaning the amount you pay for energy depends on when you use it. You will pay less for energy used past a certain time in the day. These are also known as ‘time of use tariffs’. You can also get different combinations of these, such as Economy 10 meters and so on.
When you see your meter, make sure you jot down your MPAN (electricity) and MPRN (gas) numbers down. Those are unique codes which identify your meters. Now we know how to find and read your meter, the next step is finding out who the supplier is.
We now need to understand who supplies the energy in your new home.
When you move into a new property you are placed on a “deemed contract“. A deemed contract is agreement about what you pay when you move into a new property.
Clearly, you want a say in what you pay, the tariffs, the rates and who with. You should compare the market and find a good deal with a company you trust – you can do this online with our home setup service. It’s a real time saver 👍
You may have a different energy supplier for gas and electricity – it’s not common, but it certainly happens.
You may know who the incumbent energy supplier is simply by asking the the letting agent, landlord or seller. You may have also received letters addressed “to occupier” from the properties energy company.
You will have a lot of other companies to think about when you’re moving home. We’ve got a full change of address checklist to help you with that.
To find out who supplies your electricity is fairly straight forward (thankfully). You can check online here or, you contact your Distribution Network Operator and they will check industry databases (Ecoes ) to tell you who supplies your property.
London, East and South East
0845 601 5467
North West England
0800 195 4141
North East England (Yorkshire & Humber)
0845 070 7172
South Wales, Midlands and South West
0845 601 5972
Southern & Northern Scotland
0800 048 3515
0330 101 0300
If you’re wondering ‘how do I find out who supplies my gas?’ you wouldn’t be alone. If you’re not sure who your gas supplier is you have a couple of options. You can check online here to see who your gas supplier is. If you prefer, you can also call meter number helpline on 0870 608 1524. However, this will cost 7p per minute.
Now you know who your energy suppliers are, you’ll want to contact them on the day you move in. On the day you leave your previous residence you will also want to let them know your closing meter reads (you can text us those if you use our service).
So, what do you do if you have a prepayment meter? When you move into your property you may have a prepayment meter and it may also have debt on it. If that’s the case, when you contact your energy supplier you should ask for that to be wiped off and for instructions on how to top it up. Request a new ‘key’ if you don’t have one.
You can also request for a regular or SMART meter, dependant upon the supplier.
Running a home can be expensive. Check out the below graphic which shos the average cost of utility bills in the UK 😱
There are three ways to save money on your energy. You can either switch to a cheaper energy tariff, reduce your energy consumption, or increase your energy efficiency.
SlothMove compares the entire market to find you the best deal on the market. You can save up to £500 on your energy bills for a dual fuel (a dual fuel is having both gas & electricity, if you’re wondering). Most people tend to save between £200-£300.
With energy efficiency it’s usaully all of the stuff you know well.
Three actionable ways to save money in the home:
Once you leave the property (and inform the supplier) a final bill (or refund) will be generated. Suppliers used to send this to you by post, but these days they tend to just email it to you.
If you are on DD the energy supplier will usually just debit you the amount. otherwise, you are usually given 21 days to pay the bill.
Now we have covered how to setup energy in your new home in good detail. With SlothMove you can setup your gas & electricity (and all utilities) online and within minutes.