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British Gas Moving Home: Update or Cancel Your Supply

Everything You Need to Know About British Gas and Moving Home

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British Gas Moving Home

This guide covers everything you need to know if you are moving home and have British Gas, whether you want to:

  • Cancel your British Gas supply because you’re moving out
  • Take British Gas with you to a new property
  • Set up British Gas at a property you’ve just moved into
  • Handle a British Gas change of tenancy as a landlord

If you’re moving out, SlothMove can notify British Gas for you as part of your overall move, alongside HMRC, NHS, council tax, water, and more, all in one go.

Update Your Address

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Moving out and want British Gas cancelled?

SlothMove can notify British Gas that you’re moving, alongside everything else you need to update. If you’re taking British Gas with you, setting up a new connection, or handling a change of tenancy, those need to be done directly with British Gas, covered in the sections below.

Moving Out? Let SlothMove Notify British Gas for You

If you’re moving out of a property supplied by British Gas and don’t need to take the supply with you, SlothMove can notify British Gas of your move as part of your overall change of address. This saves you a separate call.

If you’re settling a final bill or have an outstanding balance, British Gas will still be in touch directly to resolve that. SlothMove handles the notification of your move, not your account balance or final billing.

Other British Gas Home Move Scenarios

The scenario above (moving out, no new connection needed) is the one SlothMove can action directly. The scenarios below need to be handled directly with British Gas.

Taking British Gas to Your New Home

Call British Gas on 0333 202 9532, ideally around two weeks before you move, or set up at any point after. You can also do this through the home moving section of the British Gas website.

Moving Into a British Gas-Supplied Property

If you’ve just moved into a property already supplied by British Gas, you’re likely on a standard variable tariff, which tends to be poor value. It’s worth comparing the market to see if British Gas, or another supplier, offers a better deal. Call British Gas on 0800 072 8625 if you’d like to stay and explore other tariffs.

Setting Up British Gas at a New Property

Call British Gas on 0800 072 8625, or set up through their online portal. You can also explore their other products, including green tariffs.

British Gas Change of Tenancy

If a tenant has moved out of a property you manage and British Gas supplies it, ask the outgoing tenant to inform British Gas of the change of tenancy. If that hasn’t happened, call British Gas on 0800 072 8625, or use their landlord change of tenancy service.

Does British Gas Need to Know I'm Moving?

Yes. British Gas needs to know you’re moving so your final bill is settled correctly, you don’t continue to be charged after you’ve left, and any outstanding balance is resolved. It also stops correspondence from going to your old address.

Who Else Needs to Know You've Moved?

Updating British Gas is just one part of your moving checklist. Most people moving home also need to update HMRC, DVLA, the NHS, their council, and water.

Update Everything Else in One Go with SlothMove

SlothMove notifies British Gas if you’re moving out, plus HMRC, DVLA, the NHS, council tax, water, TV Licence, and the electoral roll, all in one go.

Here’s why over 75,000 people have chosen SlothMove:

  • Save 14+ hours of admin time: based on data from over 75,000 completed moves.
  • One form updates everything: DVLA, NHS, HMRC, councils, utilities, and more.
  • Cheaper than mail redirection: Just £30 versus up to £87 for mail forwarding.
  • Secure and trusted: ICO-registered, GDPR compliant, with 256-bit SSL encryption, backed by Taylor Rose MW (one of the UK’s largest conveyancing firms).

SlothMove handles your British Gas Address update along with all your other essential updates. No chasing, no forgotten providers, no stress.

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What our customers say

SlothMove - Customer Testimonials

"An absolute lifesaver"

An absolute lifesaver when it comes to moving. It's chaotic enough without having to find and change everything manually. So stress free and a weight off my shoulders.

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A stress free solution to help with such a stressful transition when trying to change address! Can't recommend enough.

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Moving is stressful enough, the team really took a weight off my shoulders and I can't thank them enough. I'd give 6 stars if I could!

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"SlothMove is amazing"

SlothMove is amazing, it made moving home less stressful as they handled all of my change of addresses for me. I would highly recommend them to take a weight off of your shoulders when moving!

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"Excellent service and support"

Excellent service and customer support. Seamless online transition, sorted all of my address changes and when I needed a question answered it was answered straight away and with care and compassion! Would highly recommend.

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"Fantastic service"

Fantastic service working with fantastic people. Couldn't have asked for more from the SlothMove team.

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Frequently asked questions

When to report British Gas moving home?

If you’re moving out and don’t need a new connection, SlothMove can notify British Gas as part of your move. If you’re taking your supply with you, moving into a British Gas-supplied property, or setting up a new connection, you’ll need to contact British Gas directly using the numbers above.

When should I tell British Gas I'm moving?

Around two weeks before your move date, or as soon as you know it. If you’re moving out, SlothMove can notify British Gas for you in minutes as part of your overall change of address.

Do I need to update my address with other organisations when I move?

Yes. Alongside British Gas, most people moving home also need to update HMRC, DVLA, the NHS, and their council tax office. SlothMove updates all of these, plus notifies British Gas if you’re moving out, in one go.

About SlothMove

SlothMove has helped over 75,000 UK residents update their address across government and private organisations since 2019. We are an ICO-registered data controller, GDPR compliant, and backed by Taylor Rose MW, one of the UK’s
leading conveyancing firms.

Disclaimer: This information is accurate as of June 2026 and is intended for general guidance about updating your British Gas address. For specific information about the British Gas process, visit their website or contact them directly. SlothMove is not affiliated with British Gas.

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