If you hold Premium Bonds and you're moving home, you need to update your address with NS&I directly. NS&I isn't one of the accounts SlothMove can notify on your behalf, so this guide walks you through updating your Premium Bonds address online yourself. It takes about three minutes.
You can change your Premium Bonds address online with NS&I in a few steps.
If you’re not registered for an NS&I online account, you can still complete your Premium Bonds change of address online using NS&I’s online form without creating one. You’ll need your holder’s number to hand.
Call NS&I on 08085 007 007 (or +44 1253 832007 from outside the UK) and give them your new address.
Write to NS&I, Sunderland SR43 2SB, including your name, holder’s number, and your previous and new address. Sign the letter. NS&I cannot process an address change without a signature.
Keeping your address current with NS&I matters for two reasons.
NS&I holds over 24 million customers and runs a monthly prize draw. If NS&I has the wrong address on file, prize notifications, account statements, and maturity notices go to your old property instead of to you. If you win a prize and NS&I cannot reach you, the prize is held until you’re traced.
If your financial mail is still being sent to a previous address, it can end up in someone else’s hands. Updating your address as soon as you move keeps your financial correspondence with you.
Updating Premium Bonds is one part of a house move. Most people also need to notify their council, energy and water suppliers, the electoral roll, DVLA, HMRC, the TV Licence, and their GP surgery.
NS&I isn’t a provider SlothMove can notify directly, so this is the one update on your moving checklist you’ll need to complete yourself using the steps above. What SlothMove can do is take care of everything else, HMRC, the NHS, your council, and hundreds of other companies, all in one go.
Phone (UK) | 08085 007 007 |
Phone (outside UK) | +44 1253 832007 |
Postal address | NS&I, Sunderland SR43 2SB |
Online account | nsandi.com |
Saved me loads of time versus doing it all myself. The process was straightforward and the results exceeded my expectations.
Slick, quick, and my updates landed the same day. The customer service was exceptional and very responsive.
The LoA process was simple and transparent. Everything was explained clearly from start to finish.
The team went above and beyond to help me with my project. Their expertise and dedication are unmatched.
This solution completely transformed how we handle our workflow. Highly recommend to any business looking to improve efficiency.
From initial consultation to final delivery, everything was handled with utmost professionalism. Couldn't be happier!
You can call NS&I on 08085 007 007, or write to NS&I, Sunderland SR43 2SB. You’ll need to update your Premium Bonds address with NS&I directly, as this isn’t one of the accounts SlothMove can notify on your behalf.
The postal address for NS&I is NS&I, Sunderland SR43 2SB. Include your name, holder’s number, and previous and new address, and make sure you sign the letter.
No. If you’re not registered for an NS&I online account, you can still update your Premium Bonds address using their online form without creating one. You’ll need your holder’s number to hand.
No. Prize Bonds are a similar product run by the Irish government’s savings agency, State Savings. Premium Bonds are run by NS&I in the UK. If you hold Prize Bonds, you’ll need to update your address with State Savings, not NS&I.
Yes. According to NS&I, Premium Bonds remain valid for as long as you hold them, even if they’re twenty years old or more. As long as you haven’t cashed them in, they stay entered into the monthly prize draws.
Alongside NS&I, most people moving home also need to update HMRC, the NHS, their council, and any loyalty cards or subscriptions. SlothMove’s home address updating service can notify all of these at the same time, though NS&I will need updating separately using the steps above.
SlothMove has helped over 75,000 UK residents update their address across government and private organisations since 2019. We are an ICO-registered data controller, GDPR compliant, and backed by Taylor Rose MW, one of the UK’s
leading conveyancing firms.