Tesco Clubcard Change of Address: How to Update Your Details
If you've moved home, it's worth updating your Tesco Clubcard address quickly. Tesco sends vouchers and account statements to whichever address it has on file, so an out-of-date address means someone else could end up with your vouchers. Here's how to update it, and what to do about everything else you need to change when you move.
Table of Contents
How to change your Tesco Clubcard address online
- Sign in to your account at tesco.com or in the Tesco Clubcard app.
- Select the person icon (top right) to open your Account page, then go to Personal details.
- Choose your Clubcard address and select edit.
- Tesco will ask you to verify it’s you. Choose to receive a 6-digit code by text or phone call, then enter the code.
- Enter your new address and save.
Note that this Clubcard address is different from your delivery address, which is where your online grocery orders are sent. You can update a delivery address the same way, without the identity verification step, and you can save more than one.
How to change your address by phone
If you’d rather speak to someone, call Tesco Clubcard customer service on 0800 591 688 (Monday to Friday, 8am to 8pm; Saturday, 9am to 6pm). Have your Clubcard number ready and they’ll update your address for you over the phone.
Why it's worth keeping your Clubcard address up to date
If Tesco still has your old address on file, your vouchers and account statements will keep going there instead of to you. That means whoever lives at your old address now could end up spending vouchers that were meant for you, and it’s one of the more common reasons Clubcard vouchers go unused and expire. It only takes a few minutes to update, so it’s worth doing as soon as you move rather than waiting.
If you hold loyalty cards with other supermarkets too, such as Sainsbury’s, Morrisons or Waitrose, it’s worth updating those addresses as well.
Does changing address affect my Clubcard points?
No. Changing your address has no effect on your Clubcard points or vouchers. You’ll still earn 1 point for every £1 you spend at Tesco, and your existing points and vouchers stay exactly as they are. Vouchers are valid for two years from the date they’re issued, so it’s worth checking your account periodically and using them before they expire.
Updating everything else when you move
Your Tesco Clubcard is just one of many accounts that need your new address. DVLA, your council, the NHS, other loyalty cards and more all need updating too, and doing each one individually takes time.
SlothMove can notify most of these organisations for you in one go, under a Letter of Authority, so you only have to enter your details once.
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FAQs
Can I change my Tesco Clubcard address online?
Yes. Sign in at tesco.com or in the Clubcard app, go to Personal details, select your Clubcard address, and follow the identity verification step to update it. It takes a few minutes.
How do I change my Tesco delivery address?
Your delivery address is separate from your Clubcard address and doesn’t need identity verification to change. If you have an order already out for delivery, you can’t redirect it. You’ll need to cancel it and re-order to the correct address instead.
How do I change my Tesco Clubcard number?
You don’t need to. A replacement card keeps the same Clubcard number as before. The only time you’d need a different number is in specific cases, such as separating a shared account, which Tesco can advise on directly.
Can I reclaim expired Tesco Clubcard vouchers?
Sometimes. Vouchers expire two years after they’re issued, but Tesco can occasionally reinstate points for expired vouchers in individual circumstances if you call and ask. It’s handled case by case rather than as standard policy.
Can you share a Tesco Clubcard?
Yes, two people living at the same address can merge their Clubcard accounts. Both people need to speak to a Tesco Clubcard advisor together to combine the accounts.
About SlothMove
SlothMove has helped over 75,000 UK residents update their address across government and private organisations since 2019. We are an ICO-registered data controller, GDPR compliant, and backed by Taylor Rose MW, one of the UK’s
leading conveyancing firms.