DLA Change of Address: How to Update with DWP
Moving home? Here's how to update your address with DLA by phone, plus how SlothMove updates HMRC, DVLA, NHS and more in one go.
Table of Contents
DLA Change of Address: How to Update with DWP
How to Update Your Disability Living Allowance Address
If you receive Disability Living Allowance and you are moving home, you need to update your address with the Disability Service Centre. This guide explains how, what to have ready, and what to do if your circumstances change at the same time.
Once that’s sorted, SlothMove can help with everything else involved in your move. We update HMRC, DVLA, the NHS, your council, and your utility providers in one go.
How to Update Your Address with DLA
By Phone
DLA address changes must be made by phone by calling the Disability Service Centre. Which number you call depends on your date of birth.
- Born on or after 8 April 1948: call 0800 121 4600.
- Born before 8 April 1948: call 0800 731 0122.
- Textphone: 0800 121 4523.
- Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 121 4600.
Both lines are open Monday to Friday, 9 am to 5 pm.
Information to Have Ready
Have the following ready before you call:
- Your National Insurance number
- Your full name and date of birth
- Your old address and new address
- Details of any other change in circum
What Counts as a Change of Circumstances?
You must tell the Disability Service Centre about a change of circumstances, which includes a change of address as well as the following:
- A hospital or care facility stay of more than 28 days
- Leaving the country for more than 13 weeks
- A change in the level of help you need
- A change in your condition
- Being imprisoned
- A change to your name, address, or bank details
- A change of doctor
- Wanting to stop receiving the benefit
What Happens If Your DLA Claim Is Ending?
If your DLA claim is ending, you will receive a letter inviting you to apply for Personal Independence Payment (PIP). Apply within 28 days of getting the letter.
If your claim is ending and you have not received a letter, call the Disability Service Centre on 0800 121 4600.
What If You've Been Paid Too Much DLA?
If you think you have been overpaid, report it as soon as possible. You will need to repay the excess if you do not report it promptly, even if the overpayment was a mistake, and you will also need to repay it if it resulted from false or misleading information.
Is DLA Still Available?
DLA for working-age adults has been replaced by Personal Independence Payment for new claims. If you already receive DLA, you will continue to do so unless asked to claim PIP instead. DLA for children remains a separate, ongoing benefit.
Moving to Scotland?
If you live in or are moving to Scotland, your DLA or PIP claim may be moved to Adult Disability Payment, administered by Social Security Scotland rather than the DWP. You should still update your address with the Disability Service Centre as soon as you know your moving date.
Who Else Needs to Know You've Moved?
Updating DLA is just one part of your moving checklist. Most people moving home also need to update HMRC, DVLA, the NHS, their council, and their energy and water suppliers.
Update Everything Else in One Go with SlothMove
SlothMove cannot update your DLA claim for you. That has to be done directly with the Disability Service Centre by phone. What SlothMove can do is take care of everything else: HMRC, DVLA, the NHS, council tax, energy, water, TV Licence, and the electoral roll, all in one go.
Related Guides
What our customers say
FAQs
Can I update my DLA address online?
No. DLA address changes can only be made by phone, by calling the Disability Service Centre.
Which number do I call to update my DLA address?
If you were born on or after 8 April 1948, call 0800 121 4600. If you were born before 8 April 1948, call 0800 731 0122. Both lines are open Monday to Friday, 9 am to 5 pm.
What happens if my DLA claim is ending?
You will receive a letter inviting you to apply for Personal Independence Payment. Apply within 28 days of getting the letter. If your claim is ending and you have not received a letter, call the Disability Service Centre.
What if I've been paid too much DLA?
Report it to the Disability Service Centre as soon as possible. You will need to repay any overpayment, even if it happened by mistake.
Can SlothMove update my DLA address for me?
No. DLA address changes must be reported directly to the Disability Service Centre by phone. SlothMove updates the other organisations involved in your move, such as HMRC, DVLA, NHS, and your council, in one go.
Can SlothMove update my DLA address for me?
No. Each benefit keeps its own contact route, so updating one does not update another. You will need to update each benefit separately.
About SlothMove
SlothMove has helped over 75,000 UK residents update their address across government and private organisations since 2019. We are an ICO-registered data controller, GDPR compliant, and backed by Taylor Rose MW, one of the UK’s
leading conveyancing firms.