How To Update Address with DLA

Update Your Disability Living Allowance (DLA) Online

DLA Change of Address

You are moving home and need to update your address with Disability Living Authority (DLA).

As you know, it’s important that you complete your DLA change of address because it can effect the amount you receive. This is also the case if you change circumstances.

We’ll show you exactly how to update your address with the DLA.

Since you’re moving, we cover how you can update your address across other essential institutions and companies (HMRC, Council, NS&I, Energy, Water etc…). Read on for that.

Firstly, let’s look at how exactly you let the DLA know you’ve moved or changed details.

Updating The DLA

You can update your Disability Living Allowance (DLA) address by calling the Disability Service Centre. While some benefits offer online updates, DLA changes of address must currently be done over the phone.

How to Contact the DWP

Telephone: 0800 121 4600
Textphone: 0800 121 4523
Hours: Monday to Friday, 9:00 AM to 5:00 PM
Relay UK: 18001 then 0800 121 4600 (if you cannot hear or speak on the phone) [1]

Details to Have Ready

To ensure the process is quick, make sure you have the following information to hand before you ring:

- Your National Insurance number
- Your full name and date of birth
- Your old address and your new address
- Details of any other changes in your circumstances (e.g., if the level of help you need has changed)

Disability Living Allowance Change of Address

If you were born on 8th April 1948 or before you will continue to receive Disability Living Allowance (DLA) as long as your eligible for it.

You need to get in touch with the Disability Service Centre if any of your circumstances changes, including a change of address. This may effect how much DLA you receive.

Dependant upon when you were born you will need to contact a different number for Disability Service Centre.

Born after 8th April 1948: Call 0800 121 4600

Born before 8th April 1948: Call 0800 731 0122

One of their friendly advisers will then be able to help you with your change of address or change of circumstances.

Both lines are open Monday to Friday 9AM-5PM.

Once you’ve done this you’ll need to update your address across all of your other accounts. Let’s explore a quick, safe and hassle-free way of getting all of those services updated.

DLA Change of Circumstances

You must inform the Disability Service Centre if you have a change of circumstances such as an address change.

So, when do you need to inform the Disability Service Centre? You need to get in touch if any of the below apply:

You go into a hospital or care facility for more than 28 days
You leave the country for more than 13 weeks
The level of help you need changes
Your condition changes
You are imprisoned
Your name, address or bank details change
Your doctor’s details change
You wish to stop receiving your benefit

What Should I Do if My DLA Claim is Ending?

Now we’ve covered how to complete your DLA change of address, let’s look at what you should do if your claim is coming to an end.

When your DLA is ending you will receive a letter inviting you to apply for Personal Independence Payment (PIP). It’s important that you apply for PIP within 28 days of getting the letter.

If your DLA is ending and you haven’t received a letter then call the Disability Service Centre on: 0800 121 4600

What to Do if You Have Been Paid Too Much DLA

If you think you may have been paid too much Disability Living Allowance (DLA) it’s important that you don’t ignore it.

You will be required to repay the money if you don’t report it straight away or were overpaid by mistake.

You will also need to pay the excess DLA payment back if you provided false or misleading information.

DLA Change of Address & Beyond

Now we’ve successfully covered how to update your Disability Living Allowance (DLA) address. We’ve also covered how to update your address with HMRC, Electoral Roll, Council & Water providers and hundreds of other companies. Additionally, we’ve covered what you should do if you have had a change of circumstances or believe you’ve been overpaid. You can also explore the site to see how else we will be able to help your move & home 🎉