Frequently Asked Questions
How do I contact HSBC?
You can contact HSBC in a number of ways.
You can call HSBC on: 0345 740 4404
You can also contact HSBC via live chat on their website.
You can even contact via post, you can send correspondence to:
HSBC UK Bank plc, PO Box 6001, Coventry CV3 9FP
HSBC Change of address personal
- Go to SlothMove’s change of address service
- Enter your details (new address, old address etc…)
- Select who you’d like to inform about your home move (HSBC, Council, Water, Tesco etc…)
- Select ‘complete’ and you can log into your personalised dashboard which shows the progress of your address updates
HSBC change of address joint
You can update you address with HSBC on a joint account in branch or via post. Unfortunately, this cannot be completed via telephone for security reasons.
HSBC change of address in branch
You can complete a HSBC change of address in branch by bringing some relevant ID and speaking to a member of staff.