Customer Privacy Notice
We want to create a world where moving home is simple and friction-less. The privacy notice is usually something we all scroll through and ignore but they are important to know and understand. With SlothMove 🦥 you will always get full transparency and a friendly team on hand to help with any questions.
SlothMove LTD is registered under HMRC. Our Company Number is: 12046181
SlothMove LTD, Cooper Buildings, Sheffield Science Park, Arundel St, Sheffield S1 2NS
We are regulated and registered with the Information Commission Office. Unique ref: ZA531326
At Slothmove, we want to give you the best possible experience to ensure that you enjoy our service today, tomorrow, and in the future. To do this we need to understand certain data so we can deliver an exceptional service for you. Privacy and the security of your personal data is, and will always be, enormously important to us. So, we want to transparently explain how and why we gather, store, share and use your personal data – as well as outline the controls and choices you have around when and how you choose to share your personal data.
We use your data to facilitate address changes, the setting-up of services, the closing down of services and address change notifications. Under Article 6 of the GDPR SlothMove has proper purpose in collecting personal data and require it do make seamless home moving a reality.
|Data||collectively all information that you submit to SlothMove via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;|
|Cookies||a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);|
|Data Protection Laws||any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;|
|GDPR||the General Data Protection Regulation (EU) 2016/679;|
|SlothMove, or us||SlothMove, a company incorporated in England and Wales with registered number: 12046181. SlothMove is registered at: Cooper Buildings, Sheffield Science Park, Arundel St, Sheffield S1 2NS|
|UK and EU Cookie Law||the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;|
|User or you||any third party that accesses the Website and is not either (i) employed by SlothMove and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to SlothMove and accessing the Website in connection with the provision of such|
|Website||the website that you are currently using, slothmove.com, and any sub-domains of this site unless expressly excluded by their own terms and conditions.|
Our business model is built on the use of personal data from persons who want a hassle-free home move. SlothMove has a therefore lawful and legitimate interest in processing personal data to assist prospective users. In line with Article 6 of the GDPR we have a proper purpose in collecting and using the personal data. There is no less invasive means of effecting a seamless home move, and so on balance we require to use your personal data to make the SlothMove service effective.
We may collect the following Data:
This includes your name; date of birth; contact Information such as email addresses and telephone numbers; IP address (this will generally be collected automatically); marketing consent preferences, financial or other identifiers including your bank account details (if we need them), where we set up a Direct Debit for you or take deposit payments for the services which we may provide to you; a list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected).
Data about your home and/or move 🏠
Data from third parties
If you are referred to us from a third party we will collect: your name; your telephone number and email contact details; the address of the property you’re moving out of; the address of the property you’re moving in to; and the date on which you’ll move into the new property.
We collect Data in the following ways: data is given to us by you; data is provided to us about you by a third party in terms of a referral; and data is collected automatically.
Any or all of the above Data may be required by us from time to time in order to provide an stress-free home move 😎 To enable us to provide you with these services which you are using including but not limited to: updating organisations with your new move details.
SlothMove will never sell your data. In order to complete your home move, address change and other services we must share some of your data with relevant organisations and institutions.
We will use technical and organisational measures to safeguard your Data, for example if we provide an account: access to your account is controlled by a password and a user name that is unique to you. we store your Data on secure servers. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: firstname.lastname@example.org If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit http://www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
By giving your consent to the placing of Cookies, you are enabling SlothMove to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended. You can find a list of Cookies that we use in the Cookies Schedule. You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser. You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings. For more information generally on cookies, including how to disable them, please refer to about cookies.org. You will also find details on how to delete cookies from your computer.
We limit the access of your information to those who have a genuine basis to know it. We have all of the appropriate security measures in place to prevent your personal information from being used, accessed in an unauthorised way or accidentally lost. Anybody who is processing your information is subject to a duty of confidentiality.
We have procedures to deal with any suspected data security breach and we will notify you and the applicable regulator as we are legally required to do so. If we give you any login details to access our services, the data security of your password and username remain your responsibility to protect and not share with anyone else.
Whilst we take organisational and technical measures to safeguard your personal information, no transmission from us by email, phone, SMS, post or across the internet can ever be guaranteed to be secure. Communications across the web are not secure and as such, we can’t and do not accept any responsibility or liability for any unauthorised access or loss of personal information.