Frequently Asked Questions
How do I contact Metro bank?
You can contact Metro bank in a number of ways.
You can call Metro bank on: 0345 080 8500
You can also contact Metro via live chat on their website.
You can even contact via post, you can send correspondence to:
- Metro Bank, 58-64 Fargate, Sheffield City Centre, Sheffield S1 2HE
Metro bank Change of address personal
- o Go to SlothMove’s change of address service
- o Enter your details (new address, old address etc…)
- o Select who you’d like to inform about your home move (Metro bank, Council, Water, Tesco etc…)
- o Click complete
SlothMove will update your address automatically and will email you for any next steps you need to complete.
how to update a joint account with Metro Bank
You can update you address with Metro bank on a joint account in branch or via post. Unfortunately, this cannot be completed via telephone for security reasons.
How to change address with Metro Bank in person
You can complete a Metro bank change of address in branch by bringing some relevant ID and speaking to a member of staff in the branch. You can also do this online