Frequently Asked Questions
How do I contact Metro bank?
You can contact Metro bank in a number of ways.
You can call Metro bank on: 0345 080 8500
You can also contact Metro via live chat on their website.
You can even contact via post, you can send correspondence to:
- Metro Bank, 58-64 Fargate, Sheffield City Centre, Sheffield S1 2HE
Metro bank Change of address personal
- o Go to SlothMove’s change of address service
- o Enter your details (new address, old address etc…)
- o Select who you’d like to inform about your home move (Metro bank, Council, Water, Tesco etc…)
- o Click complete
SlothMove will update your address automatically and will email you for any next steps you need to complete.
Metro bank change of address joint
You can update you address with Metro bank on a joint account in branch or via post. Unfortunately, this cannot be completed via telephone for security reasons.
Metro bank change of address in branch
You can complete a Metro bank change of address in branch by bringing some relevant ID and speaking to a member of staff.