We’ll cover exactly how to update your address with Scottish Water online in less than 3 minutes.
As we know, you must update your address across your essential utility providers (water & sewerage, council tax, energy & broadband) when moving home.
You’ll need to let Scottish Water know that you’re moving home ideally up to 2 weeks before you change address.
Whatever your circumstance, whether you need to setup with Scottish Water, close down your account or simply change your address, we’ll cover exactly how to do that easily online.
The easiest way to update your address with Scottish Water, alongside other utilities and accounts, is to use our online home setup service. After entering your postcode, we will identify who your council tax & water providers are for your new and previous property. You can then update your address across many other providers.
You can get the Scottish Water moving home process underway by clicking below.
How can you update your address with Scottish Water?
SlothMove is directly integrated with all of the water & sewerage suppliers int the UK. Once you complete your SlothMove we’ll send a change of address notification off to your suppliers, including Scottish Water. Whilst there, you can also update your address with many other providers such as HMRC, NHS, loyalty cards and others.
Select who needs to know you're moving - Scottish Water, HMRC, Council etc..
Enter your previous address, new address and the date you moved home
Click submit and we'll update your address with accounts automatically
Our Sloths will save you bags of time on hold by updating all of your addresses at the same time 🦥
You can also update your address with Scottish Water directly if you’d like. You can do this by creating an account here or dropping Scottish Water a call on 0800 0778 778.
There are three ways to update your address with Scottish Water.
You’ll need to let Scottish Water know that you’re moving in three circumstances:
For all three cases (address update, water setup, and cancelling your supply) you can most easily organise this by using SlothMove’s home setup service.
Then, SlothMove will update your address with Scottish Water for you.
You can also update your address with Scottish Water by phone (0800 0778 778) or creating an account online here. You can also email Scottish Water on: firstname.lastname@example.org If you do this directly you’ll also need to contact your previous water provider, council and other services. You can see a full list of everyone you need to contact in our moving home checklist.
To complete the Scottish Water moving house process you will need to provide:
You must update your address with Scottish Water when moving.
If you don’t let them know that you’re moving into the new property then you may continue to accumulate costs for your water & sewerage resulting in an unwanted balloon payment down the line.
Equally, if you’re leaving Scottish Water and you don’t update them you could be missing out on a refund. Or worse, you may have an unpaid bill that you don’t know about.
Either way, it’s much preferable to keep Scottish Water in the loop with your home move. You will also be able to keep abreast with key communications relating to water pressure, loss of service or drainage issues in your area.
Interestingly, you may have recently seen Scottish Water in the news around its raw sewerage pipe spewing into Golspie Beach. You can read the full story published if you’d like to learn more.
If you are moving home within Scottish Water’s jurisdiction you will need to complete the Scottish Water moving house process.
You can let Scottish Water know you’ve changed address easily online with SlothMove’s home setup service
SlothMove will take care of the time-consuming admin so you can get back to the things that matter.
If you’re moving home and leaving Scottish Water’s geography you will not close down your Scottish Water account and setup your new one with your next water supplier.
You can close down your account with Scottish Water easily online with SlothMove’s home setup service
You can then kick back and get back to enjoying the rest of your home move 🎉
We’ve discussed how to update your address with Scottish Water and the full moving home process. It is important to let Scottish Water know when you’re moving home and in advance. This is something you can do by calling them or using our hassle-busting change of address service.
If you are moving to another property whilst still being responsible for your first you may have a utilities overlap problem. If that might be relevant for you, you can see our full guide on how to handle overlapping utilities online.