Moving home is an exciting period of change where you will have lots to do, not least the Shell Energy moving house process.
If you are leaving a property that is supplied by Shell Energy or moved into a home that is supplied by Shell Energy.
We’ll show you how to update your address with Shell online within just a couple of minutes.
And if you’re looking to reduce the cost of your energy bills, we’ll show you how to do that too.
Let’s jump straight in 👍
If Shell Energy supplies your home and you move out you need to update your address and let Shell know you’re leaving. This is the case even if you don’t want to take Shell with you as an energy supplier.
This is because Shell will need to issue a final bill (or credit note) if you are moving to a different supplier. You no longer need to call Shell or create an account to update your address, you can actually use our home setup service to complete it within a couple of minutes.
To update Shell Energy:
If there are any services which require additional steps we’ll let you know by If you only want to update your address with Shell energy you can call the team on 0330 094 5801.
To update your address with Shell Energy you will need to provide:
If you’re using SlothMove all of this information will already have been entered for other services which cuts down on time.
Shell asks to be updated 14 days before the date of your move. That timeframe is actually pretty typical, though some ask for more and some less.
The reason why it’s great to update Shell in advance is because it provides enough time to produce a final bill (or credit). When you do get that bill, it may be worth you checking if it’s aligned with the UK average. Check out our guide on the average UK energy bill.
You can call Shell Energy on: 0330 094 5800 (open 8AM – 6:30PM Mon to Fri, and 9am to 4pm on Saturdays)
You could also email to their team at: firstname.lastname@example.org
Finally, you can write to Shell by addressing your letter to: Shell Energy, PO BOX 6363, Coventry, CV3 9LR
Shell energy has a rating of 3.8 out of 5 on Trustpilot, achieving a ‘Great’ rating. On the plus side, Shell operates with 100% green energy so you can have confidence in your environmental impact. In terms of development, there are a high level of complaints and you can get cheaper 100% green tariffs elsewhere.
If you’re using SlothMove you will be able to setup your energy up to 14 days before the home move. We’ve made things simple and actually check the industry databases to see who the supplier is meaning you don’t need to answer 20 questions to find a great quote from the market.
You can setup before you move in or after – though usually it’s easier if you do so a week or so before the move in date. You can get started by clicking below.
If you have moved into a property supplied by Shell energy the first thing you should consider is if you’d like to switch away or stay. If you’ like to explore your options on the market you can compare energy online and make a switch (our Sloths can help you here)
If you’d like to stay with Shell you should get in touch and provide them with details such as the meter readings from the day at which you moved into the property.
And that’s everything you need to know about Shell and moving home – the moving house process is quite simple. You can complete the Octopus change of address through SlothMove or on your online account – which ever is more convenient.