Frequently Asked Questions
How do I contact Monzo?
You can contact Monzo in a number of ways.
You can call Monzo on: 0800 802 1281
You can also contact Monzo via live chat on their website.
You can even contact via post, you can send correspondence to:
- Monzo, Monzo Broadwalk House 5 Appold Street London EC2A 2AG
Monzo Change of address personal
- Go to SlothMove’s online change of address service
- Enter your details (new address, old address etc…)
- Select who you’d like to inform about your home move (Monzo, Council, Water, Tesco etc…)
- Select ‘complete’ and you can log into your personalised dashboard which shows the progress of your address updates
Monzo change of address joint
You can update you address with Monzo on a joint account in branch or via post. Unfortunately, this cannot be completed via telephone for security reasons.
Monzo change of address in branch
You can complete a Monzo change of address in branch by bringing some relevant ID and speaking to a member of staff.