Frequently Asked Questions
How do I contact Starling?
You can contact Starling in a number of ways.
You can call Starling on: 020 7930 4450
You can also contact Starling via live chat on their website.
You can even contact via post, you can send correspondence to:
Starling Bank Operations Team, 5th Floor Brunel House, 2 Fitzalan Road, Cardiff, CF24 0FG. Wales
Starling Change of address personal
- o Go to SlothMove’s change of address service
- o Enter your details (new address, old address etc…)
- o Select who you’d like to inform about your home move (Starling, Council, Water, Tesco etc…)
- o Click complete
SlothMove will update your address automatically and will email you for any next steps you need to complete such as with Starling.
Starling change of address joint
You can update you address with Starling on a joint account in branch or via post. Unfortunately, this cannot be completed via telephone for security reasons.
Starling change of address in branch
You can complete a Starling change of address in branch by bringing some relevant ID and speaking to a member of staff.