Frequently Asked Questions
Is my home supplied Thames Water?
To find out if your home is supplied by Thames Water you can use our online moving home platform and we will pull through that data automatically for you. You can also check out on the Water.Org’s website.
How to send Thames Water Bill to a different address?
If you need to send your bill from Thames Water to a different address, you should use SlothMove’s online moving home platform. Once you provide your name, new address and previous address, SlothMove will update your address automatically with Thames Water
Do I need to tell Thames Water I'm moving home?
If you are moving into an area, out of an area, or are moving within an area supplied by Thames Water you must complete a Thames Water change of address. Said simply, when you move you must inform you water supplier. The great news is that if you’re changing address, SlothMove can help you update your water suppliers of your move free of charge.
How to complete a Thames Water change of address?
To complete a Thames Water change of address form, follow these steps:
- Start on SlothMove’s change of address form;
- Enter your info;
- Select who you’d like to update (Thames Water)
- Click complete
- SlothMove will update Thames Water automatically