Frequently Asked Questions
How do I contact Virgin Money?
You can contact Virgin Money in a number of ways.
You can call Virgin Money on: 0800 121 7365
You can also contact Virgin via live chat on their website.
You can even contact via post, you can send correspondence to:
- Virgin Money Jubilee House, Gosforth, Newcastle upon Tyne NE3 4PL
Virgin Money Change of address personal
- o Go to SlothMove’s change of address service
- o Enter your details (new address, old address etc…)
- o Select who you’d like to inform about your home move (Virgin Money, Council, Water, Tesco etc…)
- o Click complete
SlothMove will update your address automatically and will email you for any next steps you need to complete.
Virgin Money change of address joint
You can update you address with Virgin Money on a joint account in branch or via post. Unfortunately, this cannot be completed via telephone for security reasons.
Virgin Money change of address in branch
You can complete a Virgin Money change of address in branch by bringing some relevant ID and speaking to a member of staff.