Mail redirection is a huge part of moving home, yet it very rarely gets mentioned and is the cause of many mover’s problems.
Imagine… you’ve just moved into your new home, you’re just starting to settle in and then you suddenly realise you haven’t had a single item of mail through the letter box. What’s happened? Why hasn’t your mail arrived? You haven’t redirected it that’s why!
But don’t fret! We’ve put together the ultimate Royal Mail redirection guide. In this article, we’ll outline everything you need to know about postal redirection when moving home.
Continue reading if you don’t want to miss out on any important letters – whether it’s your tax rebate, a speeding ticket, a credit card statement, a pension update or just a birthday card from your mum.
Here’s how to redirect mail and everything that goes along with it.
Royal Mail redirection pretty much does exactly what it says on the tin – it re-routes any post sent to your old address to your new one.
When Royal Mail receives post for someone who has registered for their mail redirection service, their postal team will redirect the item(s) to their new delivery address, as specified by the customer.
By using Royal Mail’s redirection service, you won’t miss out on receiving any important mail after moving into your new home and before you’ve had a chance to update your address with services like the DVLA, your utility companies, your bank, your pension provider and more.
Go ahead and start redirecting your mail today.
So, how does mail redirection work when moving house?
Once you register for mail redirection, Royal Mail will do the rest of the work for you. When Royal Mail receives any post addressed to your old home, the postal team will match the “sent to” details with your new information. Then, they will forward your letters to your new address. It’s as simple as that!
Mail redirection services are useful for anyone who’s moving home. Regardless of whether it’s a temporary change in accommodation, a permanent overseas move, or a holiday that lasts longer than planned, you can redirect your mail and get it sent to your new address.
If you fall into any of the below categories, you should definitely consider setting up mail redirection:
So, now for the all important question – how do you redirect mail?
Registering for Royal Mail redirection is pretty simple and there are multiple ways you can do so.
The first way you can set up postal redirection is by visiting your local post office and picking up a ‘Mail Redirection’ form. Fill out this form with all the relevant information, including your previous address and your new address.
The second way of redirecting your post with Royal Mail is online, on their website. Again, you’ll need to fill out a form and submit it. There is also an option to create an account, just in case you need to extend the mail redirection and want to save time having to fill the form in again.
Last, but certainly not least, you can redirect your mail with SlothMove, at the same time as updating your address with all your accounts and providers. All you have to do is tell us who you want to notify of your house move and we’ll do the rest for you. 2
We’ll change your address with all your chosen services so that any mail gets sent to your new home rather than your old one.
Royal Mail recommend allowing up to three weeks to get a postal redirection set up, but they can be processed within as little as five working days.
It’s important that you register for mail redirection in good time to ensure your post gets sent to your new address in time for when you move in.
You can apply for a Royal Mail redirection up to three months prior to moving, so try to do it with as much notice as possible.
You can set up Royal Mail redirection for 3, 6 or 12 months at a time. Ultimately, it’s up to you to determine how long you think you’ll need your postal redirection in place for.
However, it’s important to note that some vital mail might only be sent once each year, such as your annual pension statement. Therefore, it may be worth opting for a 12-month mail redirection to minimise the risk of missing important correspondence.
When you reach the 12-month redirection period, you have the option to renew your postal redirection, up to a maximum of 4 years. You won’t be able to renew beyond this length of time.
The Royal Mail redirection service does include parcels, but only if you’re moving within the UK. If you’re redirecting overseas, parcels aren’t included.
For those who are moving abroad and need parcels sending, they can be redirected to a UK Postbox Courier Point Address.
How much you can expect to pay for Royal Mail redirection depends on a number of factors, including the duration, location and who you are.
If your whole household is moving home, you’ll need to set up independent redirection accounts for each surname, not per property. Royal Mail redirection for personal use will cost:
Redirection within the UK:
Redirection internationally, within the EU
Redirection internationally, outside the EU
Royal Mail also offers a redirection service for businesses that are relocating. Here’s how much it will cost to redirect mail for a business:
Redirection within the UK
Redirection internationally within the EU
Redirection internationally outside of the EU
Or, you can permanently update your address and redirect your mail with all of your providers for less using SlothMove’s online change of address service.
It’s always a concern that your mail redirection won’t be processed correctly. What if something goes wrong and you lose your mail completely?
But, you shouldn’t worry – before any postal redirection occurs, you’ll be sent a confirmation letter that will indicate your redirection start date, the address your mail is being redirected to and the names of the mail receivers.
This is your opportunity to double-check your details. If correct, you can rest assured that you shouldn’t have any problems – your mail should find you at your new address without any trouble.
In the rare case that Royal Mail fails to deliver a reliable mail redirection service, they have a dedicated section for you to resolve any issues.
Alternatively, if you’re finding it hard to trust Royal Mail’s redirection service, you can simply update your address with all your senders through SlothMove. This way, rather than relying on Royal Mail to redirect your mail, you can be sent all your post from the service or provider directly.
To renew your postal redirection, you’ll need to have set up a Royal Mail account online.
You can also renew your Royal Mail redirection by post or by phone using their automated Renewal system by calling 03457 777888. You should note that you can’t renew your post redirection at a Post Office.
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If you have to renew your Royal Mail redirection, you’ll require your 9-digit redirection reference number.
You can find your redirection reference number on the confirmation letter sent to you by Royal Mail.
Yes, you can cancel your Royal Mail redirection at any time.
Most home-movers assume that the only way to redirect their mail when moving house is using Royal Mail’s redirection service. However, it’s also possible to redirect your mail to your new address using SlothMove’s online change of address service.
We will notify each of your specified accounts, services or providers of your change of address for you. So, instead of redirecting your post, you can simply update your address across all services in one go so that they can send your mail directly to your new home.
Super quick and completely stress-free, you can inform all your providers of your house move in under 5 minutes. Then, all that’s left to do is sit back, relax and let SlothMove do the work for you.
Take the hassle and stress out of your move and update your address with hundreds of companies