Frequently Asked Questions
How do I contact the Student Loan Company?
You can contact the student loan company by phoning: 0300 100 0611. They are open 8AM – 8PM Mon-Fri, and 9AM – 4PM Sat. You can complete a student loans change of address this way, but it is better to do so online.
Do I need to tell student loans when I get a new job?
Providing you’re not leaving the country and you inform your new employer, you do not need to tell student loans when you have a new job. If you change jobs, still earn above the threshold salary and don’t see any deductions, speak with your employer in the first instance.
Do student loans expire UK?
Plan 2 loans will be written off 30 years following the date from which you started repaying them. Plan 1 loans will be written off in 25 years if you started after 2006 and when you’re 65 if you started before 2006.
When do student loan repayments start?
Student Loan repayments start after you hit a certain threshold (£18,935 for Plan 1, and £25, 725 for Plan 2). The good news? you don’t pay anything for the first tax year following University.