Moving house means telling Tower Hamlets Council that your address has changed, whether you’re moving into the borough, out of it, or between two properties within it. Council tax is billed per property, so your account needs updating in every case to keep your payments accurate and avoid overlapping charges between your old and new home.
There are two ways to update your Tower Hamlets council tax address.
SlothMove’s change of address service notifies Tower Hamlets Council tax alongside your other accounts, energy, water, the DVLA, your bank, and more, in one form.
You can also report your move directly through the council’s own change of address form. You’ll need your council tax account reference, and you’ll need to repeat the process separately for every other organisation you need to notify.
Every property in Tower Hamlets sits in one of eight bands, A to H, based on what it would have been worth on 1 April 1991. The table below shows the 2026/27 charge for each band, including the Greater London Authority precept.
Band | 1991 Property Value | 2026/27 Charge | Monthly (x10) |
|---|---|---|---|
A | Up to £40,000 | £1,225.19 | £122.52 |
B | £40,001 – £52,000 | £1,429.39 | £142.94 |
C | £52,001 – £68,000 | £1,633.58 | £163.36 |
D | £68,001 – £88,000 | £1,837.78 | £183.78 |
E | £88,001 – £120,000 | £2,246.29 | £224.63 |
F | £120,001 – £160,000 | £2,654.68 | £265.47 |
G | £160,001 – £320,000 | £3,062.97 | £306.30 |
H | Over £320,000 | £3,675.56 | £367.56 |
These bands were set in 1991 and don’t reflect current market values, so it’s possible your property is in the wrong band. You can check your band and challenge it, free of charge, at gov.uk/check-council-tax-band.
If you’re on a low income or receiving certain benefits, you may be entitled to Council Tax Reduction, a means-tested scheme that can reduce your bill by up to 100%. Tower Hamlets Council also runs a Cost of Living Relief Fund for 2026/27, covering the council’s 2.99% increase for households with an income below £50,350, so many residents won’t pay the rise at all.
You can apply for Council Tax Reduction through your Tower Hamlets My Account, whether you’re a new resident setting up an account or an existing one reporting a change in circumstances.
If you’re moving into the borough, you’ll need to register a new council tax account with Tower Hamlets. Do this as soon as you know your move date so your account and any direct debit are ready before you arrive.
If you’re leaving Tower Hamlets, notify the council of your move-out date so they can close your account and send a final bill, including a refund if you’re in credit. You’ll then need to register separately with your new council.
If you’re staying within Tower Hamlets but changing address, you can usually keep your existing account and direct debit. You still need to tell the council, because your new property may sit in a different band, which will change what you pay.
To cancel your account when you move out, report your move date and forwarding address through the change of address form above, or through My Account if you’re already registered. A final bill, and any refund owed, typically follows within a few weeks.
Council tax is due from the day you move in, so report your move as early as possible rather than waiting for a ‘new occupier’ letter. If your account isn’t set up in time, Tower Hamlets Council will simply backdate the charge to your move-in date.
Council tax enquiries | 020 7364 5002 |
24-hour automated payment line | 020 7364 3800 |
General enquiries | 020 7364 5000 |
My Account login | myaccounts.towerhamlets.gov.uk |
Change of address form | forms.towerhamlets.gov.uk/service/Moving_house |
In person | Tower Hamlets Town Hall, 160 Whitechapel Road, London, E1 1BJ |
SlothMove doesn’t set your council tax band or process your reduction application; those stay with Tower Hamlets Council. What SlothMove can do is take care of everything else your move involves: energy, water, the DVLA, your bank, and dozens of other accounts, in one go alongside your council tax notification.
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Tower Hamlets council tax for 2026/27 ranges from £1,225.19 (Band A) to £3,675.56 (Band H). The Band D reference rate is £1,837.78. See the full band table above for all eight bands.
Call council tax enquiries on 020 7364 5002, or the 24-hour automated payment line on 020 7364 3800. You can also manage your account online through My Account, or visit the Town Hall at 160 Whitechapel Road, London, E1 1BJ.
Full reductions are available to some households through Tower Hamlets Council’s means-tested Council Tax Reduction scheme, depending on income, savings, and household circumstances. Apply through My Account to have your eligibility assessed.
Log in at My Account (myaccounts.towerhamlets.gov.uk) to view your balance, request a copy bill, check payment history, or set up a Direct Debit.
Yes. You can usually keep the same account and direct debit, but you still need to tell the council, since your new property may be in a different band.
SlothMove has helped over 75,000 UK residents update their address across government and private organisations since 2019. We are an ICO-registered data controller, GDPR compliant, and backed by Taylor Rose MW, one of the UK’s leading conveyancing firms.
Disclaimer: This information is accurate as of July 2026 and is intended for general guidance. SlothMove is not affiliated with the Tower Hamlets Council. Always verify current requirements at gov.uk.